Contact Me
Texting is my preferred method of contact and will get you the fastest response. Please text for all short notice booking requests. If you prefer calling, please leave a message.
814-330-3802
Texting is Preferred
Frequently Asked Questions
Are you licensed and insured?
I am insured through Pet Care Insurance for all my boarding and pet sitting services. I also carry insurance with alternative balance for all PEMF therapy on or off site. I am also a fully licensed boarding kennel with the state of Pennsylvania and I am subject to surprise inspections by the state dog warden to help ensure safe and sanitary conditions. As a part of my kennel license requirements, all dogs must provide a copy of their rabies certificate in accordance with state law prior to boarding. I am also a licensed retailer with a Pennsylvania sales tax ID number, giving me the ability to offer the amazing products I use for sale.
How many dogs do you take at once? What types of dogs will you accept?
Due to my insurance, I am limited to 5 overnight dogs at one time. I will take just about any type of dog as long as they are an appropriate fit for my boarding style, including puppies and seniors. I will accept intact dogs, but I cannot accept females in season unless they are crate trained. I will also accept working dogs, sport dogs, or high-energy dogs. I can accept dog reactive dogs as long as they can be managed safely. If your dog cannot be in the same room as another dog, you will need to reveal this information when you make a booking request and they will need to be crate trained. I will not accept human reactive or human aggressive dogs, but fearful and anxious dogs are okay as long as they don't have a history of harming themselves or people. I do not have any breed restrictions and have a wide variety of breed experience.
Do you provide tours or meet and greets? Is a meet and greet mandatory?
I am pleased to offer in-person tours upon request, subject to my availability. However, I highly recommend our virtual tours in the form of real-time videos, which are available at any time and are easier to accommodate. If you prefer a meet and greet with your dog, we can always arrange that here at my home during a tour, but it is not mandatory. If you are overly concerned about if your dog is a good fit here, I recommend a trial run before your vacation to make sure your dog enjoys their stay. You can do day boarding or a couple of overnight stays to help determine if this is a good fit. This allows you as the owner to still remain in the area if things don't go as planned so that they can easily be picked up. Meet and Greets are mandatory for all dogs prior to providing drop in services. It is not required for cat drop in care.
Do you offer daycare style boarding or dog play groups?
I don't allow dogs to play with unfamiliar dogs or with dogs from different households. If you're looking for a doggie daycare setting, I'm not the right sitter for you. However, I do offer day boarding for your dog's daytime care needs. This is perfect for short day trips when your dog needs to be let out for some play time or a potty break. Dogs from the same household can play together and will be left out together, if preferred, but otherwise dogs will not interact with other dogs here.
What is a typical day like for my dog?
Dogs get potty breaks at least 3 to 4 times a day, yard time, and around the house time with me every day to help them feel more at home here. If I do have to leave, there are cameras on the dogs at all times and they are kept in a secure kennel run or a crate, whichever is preferred. They will not play with unfamiliar dogs here or my dogs and I do not host a play group type of kennel. If you are looking for a play group type of setting for your dog, then I am not the right place for you. Dogs will get one on one time with me and with their fellow housemates just hanging around doing things with me outside or around the house. High energy dogs also have the option for some more intense play and exercise to burn off that energy by choosing the "make them tired" add on. Which allows dogs to do things like running on a slatmill, spring pole, fetch until exhausted, enrichment games, and other things.
How much time will my dog spend in their kennel?
Every dog shall be put into rotation as part of my scheduled exercise plan that has been approved by my veterinarian. This allows every single dog to get adequate time and attention from me during their stay. This also allows my personal dogs to still have time out of their crates and the time is shared between every single dog within my care. My exercise plan consists of a minimum of 15-30 minutes of exercise at least 4 times a day. If your dog requires additional time that will be taken into account as part of their scheduled exercise plan with their personalized "make them tired" add on.
How do you handle anxious or nervous dogs?
Rest assured that every dog that stays with me will receive individual attention and will be handled on their own terms. I understand that some dogs may be nervous or simply not enjoy certain types of attention, and I will never force them to do anything that they don't want to do. Instead, I allow each dog to approach me at their own pace and explore their surroundings. To help ease anxiety, I use a thunder ease spray and a thunder ease plug-in that emits a calming pheromone, and I also have CBD oil, CBD treats, and long-lasting calming chews available if needed. Click the photos below to learn more about the products I use. Every dog under my care will have access to these products without any additional fee. If your dog suffers from severe anxiety, I recommend a few short trips or a day stays before you leave for your vacation to help them feel more comfortable.
What happens if my dog gets sick or injured during their stay?
I am a very paranoid pet sitter since my personal dogs tend to hurt themselves on just about anything they can, but accidents can happen. If your dog should get sick or injured during their stay, I will notify you immediately so that we can discuss the course of action you would like to take. If another dog on the premises comes down with a contagious disease you will also be notified. I do have an isolation plan in effect if any sort of contagious disease should occur on the premises and various sanitizing and similar protocols are followed daily to prevent the spread of disease as a precaution. I am also certified in dog and cat first aid and CPR. I ask that all pet parents leave me an alternate emergency contact and their vet information in case an emergency should occur. If it is an emergency and I cannot get in contact with you or your emergency contract, I will contact a vet on your behalf.
What is Day Boarding?
Day boarding is designed for short, day trips where you cannot get home as quickly as they would like to let your dogs out. This is a great way to make sure your dog receives medications, meals, potty breaks, or anything else they might need while you're away for the day. All dogs must be dropped off early in the morning and picked up in the evening, unless otherwise agreed upon. I do not operate my boarding kennel in a daycare type of manner and safety is my top priority. Dogs will get spoiled rotten while they're here, but they will not be thrown into a play group or get to play with other dogs during their stay. I also do not have the ability to offer day boarding on a reoccurring basis and this is more designed for those short day trips or days that you're just too busy to have to worry about letting your dogs out.
What type of products do you sell? Do you offer shipping?
I am not a store front and only carry a small inventory of rotating items. I will typically have a promotional item in stock, plus a variety of treats and toys. I also always have designer cookies, training treats, biscuits, toys, and a few regularly stocked items. I will try to update my products page as much as I can to show what brands I currently have in stock, but always check my Facebook page for the latest updates. I do offer shipping, at the cost of the buyer and prefer a minimum product amount when shipping. Clients are also able to purchase additional items in person while they are here for boarding. Feel free to ask me what products I currently have in stock and I will let you know what I have or what has been recently ordered. Items are also available for special order, but all vendors have a different minimum order requirement. If you do not plan on purchasing a lot of items you may have to wait until I can purchase an order myself of a particular brand when it gets added into the rotation again. I am always willing to consider adding items to an upcoming order or carrying things regularly for my repeat clients.
Do you prefer booking directly or on Rover?
If you would like to book a stay on Rover, you are more than welcome to do so. However, Rover does charge me a 20% per night fee for using their platform for the same services that I can provide directly. This has unfortunately caused me to increase my prices on Rover to cover this 20% fee, which is why you will see increased prices on Rover. These increased prices only apply to those that book on Rover and anything on my website reflects the costs of direct booking. To save you money, it would make sense to book directly and direct booking also allows me to have more flexibility with sudden schedule changes, cancellations, and potential discounts. Rover is a wonderful service and I am very thankful for it, but I prefer direct booking whenever possible. If you would like to book on Rover, please use the button below to be directed to my Rover profile.
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What days do you consider a holiday?
Rover has a list of holidays and anyone booking on Rover will be subject to all of those holidays and must pay at the higher rate. Direct booking clients will have a different holiday schedule than those that choose to book on Rover. Please note that direct booking is still preferred, but all clients will receive a toy or treat plus a special designer cookie to take home. If any of your days include one of the dates below, you will have to pay the higher holiday rate for your entire stay. Discounts can always be discussed for direct boarders for long-term stays.
JK9 Pet Services 2025 holiday schedule: ​​​​ ​​​
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April 18-21 (Easter);
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July 3-7 (Independence Day);
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August 29 - September 2 (Labor Day);
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November 26 - December 1 (Thanksgiving);
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December 23 - January 2 (Christmas/New Year's)
Rover 2025 holiday schedule: ​​​​
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January 17-20 (Martin Luther King Day);
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February 14-17 (President's Day);
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May 23-26 (Memorial Day);
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June 19-22 (Juneteenth);
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July 4-6 (Independence Day);
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August 29 - September 1 (Labor Day);
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November 27-30 (Thanksgiving);
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December 24 - January 1 (Christmas/New Year's)
What types of payment do you accept?
When booking through Rover, all payments will be processed through that service. Please keep in mind that Rover charges me a 20% fee for their services per night; direct booking is always preferred. All direct booking clients will receive an invoice through QuickBooks when they book their boarding stay. Invoices are due and payable at the time of pick up, but you may also pay at the time of drop off or during your stay. I can accept Cash, Check, ACH bank transfer, PayPal, Venmo, and Apply Pay. However, all electronic payments do charge me an additional fee, so please pay cash or check whenever you are able and make all checks payable to JK9 Pet Services, LLC. I no longer accept credit cards.
Do you offer any discounts?
I want to make boarding affordable for everyone, but due to the limited number of spaces I have I typically cannot discount boarding stays. I also provide a variety of high-quality products to your dog(s) while they are here and to take home for no additional charge, making it harder for me to provide discounts. If you are planning a trip for multiple dogs that is over a week we can always discuss additional discounts. If you would need a long-term or open-end stay I will bill you in weekly intervals and may be able to offer a discounted rate on a case-by-case basis. I do occasionally post discounted rates on social media.
What is your policy for females in heat?
Females in season are welcome here, but to get the standard rate they must be crate trained. This is to make sure that they are kept totally separated from any other dogs to reduce stress and any unwanted breeding. If your female prefers a run, they are required to pay for two spaces, making the rate double. This is to make sure there is no other dogs beside them during their heat cycle to avoid any issues during their stay. If your dog is messy, my floors are easily cleaned and that is not an issue. I also do not require diapers to be worn, but they can be if that is preferred. I will not allow a female to wear a diaper when unsupervised. If your female happens to come into season while they are here, that is absolutely okay. The double price is for people that purposely send their females away from the home during a heat cycle. I will still take all precautions if they happen to come into season while they are here, which may mean an xpen or crate to keep everyone separated.